For deliveries to Switzerland, we work with our trusted logistics partner DHL to ensure that your order arrives safely, reliably and on time.
Your order is prepared with the utmost care and delivered via our standard shipping service within 2–4 business days.
Shipping Costs
Enjoy complimentary shipping and returns on orders with a value of CHF 700 or more – providing you with a seamless and effortless shopping experience.
For orders below CHF 700, a flat shipping fee of CHF 30 applies.
Returns & Return Shipping
We want you to be completely satisfied with your selection. Should you nevertheless wish to return your order, we offer a convenient return service for deliveries to Switzerland.
You may return your order free of charge within 14 business days of receipt, provided you use the enclosed return label or contact our customer service in advance.
Alternatively, you may choose a shipping provider of your preference. In this case, the return shipping costs are to be covered by you.
Please note that we can only accept items that are unworn, in perfect condition and returned with all original tags and packaging.
Further Information
Detailed information on shipping and return costs for other delivery destinations is available during the checkout process or in the footer section of our website.
With this commitment to service, we aim to provide a shopping experience that reflects the exclusivity, quality and distinctive character of FRAUENSCHUH in every detail.