In the following data protection declaration, we inform you about the most important aspects of data processing within the framework of our website. We only collect and process personal data based on legal provisions (General Data Protection Regulation, Telecommunications Act 2003).

As soon as you access or visit our website as a user, your IP address, start and end of the session are recorded. This is technically necessary and thus represents a legitimate interest within the meaning of Art 6 Para 1 lit f GDPR.

COLLECTION, PROCESSING AND USE OF PERSONAL DATA

You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us or the name of the requested file. This data is evaluated exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you voluntarily provide it to us in the context of your order for goods or when opening a customer account or registering for our newsletter. We use the data provided by you exclusively for the fulfillment and processing of your order, without your separate consent. Once the contract has been completely processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after the expiry of tax and commercial law retention periods, unless you have expressly consented to the further use of your data. If you subscribe to the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

CONTACT US

If you contact us via a form on the website or by e-mail, your provided data will be stored by us for six months for the purpose of processing the request and in case of follow-up questions. We will not pass on this data without your consent.

DATA STORAGE

We point out that for the purpose of a simpler purchasing process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner, as well as the name, address and credit card number of the buyer, within the framework of cookies.

The data you provide is necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing banks / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods, and to our tax advisor for the fulfillment of our tax obligations.

After cancelling the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will furthermore be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Para 3 TKG as well as Art 6 Para 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

DATA PROCESSING FOR POSTAL ADVERTISING

With your consent in the checkout process, we are legally entitled to store your first and last name, your postal address and, if applicable, your title and to use them for our own advertising purposes by mail. You can object to this use of your data at any time for the future by sending us a message.

TRANSMISSION OF DATA TO TRANSPORT SERVICE PROVIDERS

For the purpose of delivering ordered goods, we work with logistics service providers/transport companies and/or shipping partners: The following data can be transmitted to them for the purpose of delivering the ordered goods or for their announcement: First name, last name, postal address and, if applicable, your e-mail address and telephone number.

PAYMENT SERVICE PROVIDERS

We process your payment information for the purpose of payment processing, e.g., when you purchase a product and/or services via www.frauenschuh.com or make use of them. Depending on the payment method, we forward your payment information to third parties (e.g., to your credit card provider for credit card payments).

The legal basis for this data processing is Art. 6 Paragraph 1 Letter a), Art. 6 Paragraph 1 Letter b), GDPR, as well as Art. 6 Paragraph 1 Letter f) GDPR.

Paypal

PayPal (PayPal (Europe) S.a.r.l. et Cie, S.C.A. 22-24 Boulevard Royal 2449 Luxembourg) is a payment method that is a so-called e-wallet. This means that the customer stores an actual payment method with PayPal and logs into their PayPal account during the payment process with us to confirm the payment there. The login takes place on the PayPal site and the customer does not have to share any payment data. However, the following data is transmitted to PayPal when using this payment method: amount, order number, name (both billing and shipping address), address (both billing and shipping address), e-mail, telephone number. The purpose of data processing is to carry out your payment via PayPal. We receive a payment confirmation from PayPal linked to the above data with the time of payment. The legal basis is Art. 6 Para. 1 S.1 lit. b DS-GVO. The described data transmission also takes place for the purpose of fraud prevention at PayPal. Therefore, an additional legal basis is Art. 6 Para. 1 S.1 lit.f DS-GVO. If you process your payment via PayPal, a right of objection is excluded, as the processing of your data is absolutely necessary.

INSTANT TRANSFER

We also offer payment by instant transfer. For this, you only need your account number, BIC or bank code, as well as the PIN and TAN of your online banking account.

During the ordering process, you will be automatically redirected to the secure payment form of Sofort GmbH.

Immediately afterwards you will receive confirmation of the transaction. We then receive the transfer credit directly. Anyone who has an activated online banking account with a PIN/TAN procedure can use Sofortüberweisung as a payment method.

Please note that a few banks do not yet support payment by Sofortüberweisung.

You can find more information via the following link: www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/

BSPayone

BS Payone (BS PAYONE GmbH Lyoner Straße 9 D-60528 Frankfurt/Main) is our payment service provider through whom both card transactions and EPS payments are processed.

For card transactions, we use an iFrame provided by BS Payone and integrated into our webshop. Therefore, customers do not have to share card data with us. We also do not receive any other personal data from BS Payone. However, the following data is transmitted to Payone when using this payment method: amount, order number, name (both billing and shipping address), address (both billing and shipping address), e-mail, telephone number, pseudocardpan.

The data from card payments is then passed on by Payone to our acquiring banks (Elavon, American Express) so that the transaction can be debited from the card at the card-issuing bank. The purpose of data processing is to carry out your payment via card transaction. The legal basis is Art. 6 Para. 1 S.1 lit. b DS-GVO. The described data transmission also takes place for the purpose of fraud prevention at BSPayone. Therefore, an additional legal basis is Art. 6 Para. 1 S.1 lit.f DS-GVO. If you process your payment via card payment, a right of objection is excluded, as the processing of your data is absolutely necessary. For EPS payments, customers are redirected to their own bank by Payone after selecting their bank. There they have to confirm the payment process in the same way as one confirms a transfer in online banking. We do not receive any personal data from BS Payone. However, the following data is transmitted to Payone when using this payment method: amount, order number, name (both billing and shipping address), address (both billing and shipping address), e-mail, telephone number. The purpose of data processing is to carry out your payment via EPS payment. The legal basis is Art. 6 Para. 1 S.1 lit. b DS-GVO. If you process your payment via EPS payment, a right of objection is excluded, as the processing of your data is absolutely necessary.

USE OF COOKIES

Our website uses so-called cookies to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use?

Cookies are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent cookies).

If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be limited.

SOCIAL MEDIA COOKIES

Use of social media links and third-party services

a) We currently integrate the following social media links on our website: Facebook, Google+, Instagram, Youtube and Pinterest. We only limit ourselves to links to the social media services concerned. This means that no personal data is transmitted to the providers of the social media services when you visit our site by default. You can identify the service provider of the social media service by the initial letter or the logo on the box.

We offer you the option of communicating directly with the provider of the social media service via the link. Only when you click on the link will you be redirected to the social media service, and only at this point will the service receive information that you have visited our online platform. Since data collection by the social media service, in particular via cookies, takes place, we advise you to delete all cookies via your browser's security settings before clicking on the link.

We have no control over the data collected and processed, nor over the full scope of data collection, the processing purposes or the storage periods. We are also not aware of any details regarding the deletion of the data collected by the plug-in provider. However, the respective social media service will provide you with this information within the scope of your user agreement with it.

The social media service could store the data collected about you as usage profiles and use them for advertising purposes, market research and/or for the personalized design of its website. You must assert a right to object to the creation of such user profiles directly with the respective social media service.

Data collection by the social media service takes place regardless of whether you have an account with the service and are logged in there. If you are logged in with the plug-in provider, your collected data will be directly assigned to your existing account with the social media service. It is recommended to log out regularly after using a social network, but especially before activating the link, to prevent assignment to your profile with the social media service.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers listed below. There you will also find additional information on your corresponding rights and setting options for protecting your privacy.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;

http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.

Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Instagram LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA; current data protection information on the "Instagram button" and additional information is available here: https://help.instagram.com/155833707900388/. Instagram, as part of Facebook, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Pinterest, Inc., 651 Brannan Street, San Francisco, CA 94107, USA; https://policy.pinterest.com/de/privay-policy; further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland; https://policy.pinterest.com/de/privacy-policy; further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA; Privacy Policy: https://policies.google.com/privacy?hl=de&gl=de; Further information on data collection:

https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=de; YouTube, as a subsidiary of Google, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

CREATION OF PSEUDONYMIZED USAGE PROFILES FOR WEB ANALYSIS

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offer to needs. Cookies can be used for this purpose. These are small text files that are stored locally on the visitor's computer and thus enable recognition when our website is visited again.

The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, express consent of the data subject.

More information on the handling of user data by Google Analytics can be found in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de

You can prevent Google from collecting the data generated by the cookie and related to your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Google Adwords

Our website uses the Google Adwords service. Google AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

In doing so, we use the remarketing function within the Google AdWords service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google Display Network (on Google itself, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g., which offers the user was interested in, in order to be able to display targeted advertising to users on other sites even after visiting our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. These visits are recorded via this number, which is called a "cookie". This number serves to uniquely identify a web browser on a specific computer and not to identify a person; no personal data is stored. The legal basis for this data processing is Article 6 paragraph 1 letter f) GDPR.

You can deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.

Further information on Google Remarketing and Google's data protection declaration can be found at: www.google.com/privacy/ads/.Google

Conversion Tracking

Furthermore, within the scope of using the Google AdWords service, we use so-called conversion tracking. If you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your computer/device. These cookies lose their validity after 30 days, do not contain any personal data and therefore do not serve for personal identification. The information collected with the help of the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking.

The legal basis for this data processing is Article 6 paragraph 1 letter f) GDPR.

You can prevent the storage of cookies by a corresponding setting in your browser software; however, we point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by activating the "Off" button at www.google.de/settings/ads or by deactivating them at www.aboutads.info/choices/. Further information on your setting options and data protection at Google can be found at www.google.de/intl/de/policies/privacy/?fg=1.

Google Maps

Our website uses functions of the web map service "Google Maps". The service provider of this function is:

Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. Tel:+353 1 543 1000

When using Google Maps, it is necessary to store and process your IP address. Google usually transmits data to a server in the USA and stores it there. The processing is carried out by the service provider (mentioned above); the operator of this homepage has no influence on the transmission of data.

Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Art. 6 (1) (f) (legitimate interest) of the GDPR. The use of Google Maps increases the findability of the locations provided on our website.

Further information about the handling of user data by the service provider "Google" can be found in the data protection declaration:

https://policies.google.com/privacy?hl=de.

Google also processes data in the USA but has submitted to the EU-US Privacy Shield.

https://www.privacyshield.gov/EU-US-Framework

Google Fonts

Our website uses fonts from "Google Fonts". The service provider of this function is:

Google Ireland LimitedGordon House, Barrow Street Dublin 4. Ireland Tel: +353 1 543 1000

When you call up this website, your browser loads fonts and stores them in the cache. Since you, as a visitor to the website, receive data from the service provider, Google may place or analyze cookies on your computer.

The use of "Google Fonts" serves to optimize our service and the uniform display of content. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Further information on Google Fonts can be found at the following link: https://developers.google.com/fonts/faqFurther information on the handling of user data by Google can be found in the privacy policy: https://policies.google.com/privacy?hl=de. Google also processes data in the USA, but has submitted to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-FrameworkServer-Log Files This website and the associated provider automatically collect information during website use as part of so-called

"Server-LogFiles".

This particularly concerns: IP address or hostname, the browser used, duration of stay on the website as well as date and time, pages called up on the website, language settings and operating system, "Leaving-Page" (on which URL the user left the website), ISP (Internet Service Provider). This collected information is not processed in a personalized way or linked to personal data. The website operator reserves the right to evaluate or check this data in the event of illegal activities becoming known.

Newsletter

You have the option to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter. If you choose to subscribe to our newsletter, your e-mail address and your consent/declaration of consent to receive the newsletter are required.

Following your registration for our newsletter, you will receive a confirmation e-mail from us with a link to confirm your registration. You can cancel your subscription at any time. Please send the cancellation to our e-mail address: eshop@frauenschuh.com. In the event of a cancellation, your data related to newsletter dispatch will be deleted immediately by us. The legality of the data processing carried out until revocation, which occurred due to your consent, remains unaffected.

Customer account

To provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer account/user account. The creation of a customer account is generally voluntary. If you create a customer account, your data collected here will be processed on the basis of Article 6 (1) (b) GDPR. After setting up a customer account, no new data entry is required. In addition, you can view and change the data stored about you in your customer account at any time. In addition to the data requested when placing an order, you must specify a self-chosen password to set up a customer account. This, together with your e-mail address, is used to access your customer account. Please treat your personal access data confidentially and, in particular, do not make it accessible to unauthorized third parties. Please note that you will remain automatically logged in even after leaving our website, unless you actively log out. You have the option of deleting your customer account at any time. However, please note that this does not automatically delete the data visible in the customer account if you have placed an order with us. Your data will be automatically deleted after the expiry of the commercial and tax law retention periods applicable to us. The legal basis for this further data processing is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR.IP ANONYMIZATIONWe use the "activation of IP anonymization" function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

ORDER DATA PROCESSING

We have concluded a contract for order data processing with Google.TYPEKITAexternal fonts from Typekit are used on our website. Typekit is a service offered by Adobe. The web fonts are embedded by a server call to Adobe (in the USA). The IP address of your device's browser is stored by Adobe. More detailed information can be found in Typekit's data protection principles: http://www.adobe.com/privacy/typekit.html or in Adobe's privacy policy: http://www.adobe.com/de/privacy/cookies.htmlYOUR RIGHTYou generally have the rights to information, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the

Data Protection Authority.

Information

Deletion of data

Rectification of data

Data portability

Revocation and objection to data processing

Restriction

If you suspect that violations of data protection law have occurred during the processing of your data, you have the option to complain to us (eshop@frauenschuh.com) or the data protection authority.

CONTROLLER FOR THE USE OF YOUR DATA

Website operator: Frauenschuh Bekleidungs GmbH

Phone number:0043535664288 18

Email: eshop@frauenschuh.com

Data Protection Officer

You can reach our data protection officer at:

Name: Jessica Niederstrasser

Email: j.niederstrasser@frauenschuh.com

Phone:004353566428815

Right to object

Under the conditions of Art. 21 (1) GDPR, data processing can be objected to for reasons arising from the particular situation of the data subject. The aforementioned general right to object applies to all processing purposes described in this data protection information that are processed on the basis of Article 6 (1) (f) GDPR. Unlike the specific right to object to data processing for advertising purposes, under the GDPR we are only obliged to implement such a general objection if you provide us with reasons of paramount importance (e.g. a possible danger to life or health).

Right of withdrawal

Insofar as we process data on the basis of your consent, you have the right to revoke your consent at any time. The revocation of consent does not result in the data processing carried out until the time of revocation on the basis of the consent becoming ineffective. Changes to the privacy policy We occasionally update this privacy policy, for example, if we adapt our website or if legal or regulatory requirements change.

Frauenschuh Vertriebs Schweiz GmbH
Furkagasse 6
6490 Andermatt
Tel: 0043 5356 64261 230
E-Mail: schweiz@frauenschuh.com

Sales and deliveries are carried out by us, FRAUENSCHUH.com Handels GmbH, FN 53908 b, Landesgericht Innsbruck, Maximilianstraße 4, 6020 Innsbruck, exclusively on the basis of our General Terms and Conditions below, as amended at the time of the respective order, unless otherwise expressly agreed in writing between the customer and us.

IMPORTANT NOTES

The goods offered on our website are displayed in the form of digital photographs. Deviations between the display and reality may be due to technical reasons and do not constitute a defect. The goods presented by us on www.frauenschuh.com may no longer be available or obtainable at the time of viewing. Price changes may not yet have been updated.

CONTRACTUAL RELATIONSHIP

For the essential characteristics of our offered products, please refer to our website. Information in price lists, catalogs, and internet pages is subject to change. Orders are considered an offer to us; a purchase contract is only concluded upon shipment of the product.

PRICES

Prices are given in CHF, including statutory VAT. The VAT rate and amount will be shown on the invoice.

DELIVERY

Deliveries are made to the delivery address specified by the customer. All deliveries are made exclusively with our service partners DHL.

WARRANTY

The statutory warranty provisions apply.

RETURN POLICY / RIGHT OF WITHDRAWAL

(1) Right of withdrawal for consumers from Austria: If the purchase contract is concluded exclusively using means of distance communication, the consumer can withdraw from their order within 14 working days of receiving the goods without stating any reasons.

To meet the deadline, it is sufficient to send the written withdrawal in time to:

FRAUENSCHUH Vertriebs Schweiz GmbH
Furkagasse 6
6940 Andermatt
Mail: schweiz@frauenschuh.com

Excluded from the right of withdrawal are custom-made products, services linked to goods, software, already opened or registered warranty extensions.

CONSEQUENCES OF WITHDRAWAL

In the event of an effective withdrawal, received services must be returned. In case of deterioration or use, compensation for value must be paid. The consumer can avoid the obligation to pay compensation for value by handling the goods carefully. The costs of return shipment are borne by the consumer.

PAYMENT METHODS

Available payment methods: Credit card, PayPal, prepayment (advance bank transfer), Klarna, bank transfer. Bank details are transmitted securely via SSL.

PREPAYMENT (ADVANCE BANK TRANSFER)

You will receive bank details by separate email. Please transfer within four days.

Urner Kantonalbank
CH9200785001580311387

Clearing-Nr. 785.SWIFT URKNCH22

Orders will be canceled if domestic transfers are not received within 5 days.

CREDIT CARD

MasterCard, Visa, American Express. Payments via secure Shopify-Payments window. Refunds are made to the credit card account used.

PAYPAL & PAYPAL EXPRESS

With PayPal or PayPal Express payment, the ordering process is shortened. Refunds are made to the PayPal account used.

Sofort by Klarna

Payment via Sofort GmbH, Munich. Online banking account required, confirm payment instruction. Debit occurs immediately after order.

Google Pay & Apple Pay

Payment occurs immediately after completing the order. Requirements: registration, activation of the function and legitimation.

Klarna

Payment via Klarna for consumers only, requires address and credit check. Purchase on account: due 14 days after dispatch.

Cash on Collection

Payment before collection via the desired provider.

RETENTION OF TITLE

The delivered goods remain the property of Frauenschuh until full payment.

DATA PROTECTION

Personal data will only be used for ordering, opening an account or newsletter. After contract fulfillment, data will be blocked and deleted after tax and commercial law periods, unless further use has been agreed.

VOLUNTARY EXCHANGE OPTION

Irrespective of the right of withdrawal, products can be returned within 14 days using the return slip, provided they are unused and undamaged. Goods with a hygiene seal may only be returned unopened.

CONTACT

Frauenschuh Vertriebs Schweiz GmbH
Furkagasse 6
6490 Andermatt, Switzerland
Managing Director: Simon Frauenschuh
Registry Court: Landesgericht Innsbruck, Registration Number: 446562i
VAT ID Number: CHE296758122 MWST
Bank Information:
Urner Kantonalbank
Clearing-Nr. 785.SWIFT URKNCH22.
IBAN: CH92 0078 5001 5803 1138 7

Frauenschuh Vertriebs Schweiz GmbH
Furkagasse 6
6490 Andermatt
Tel: 0043 5356 64261 230
E-Mail: schweiz@frauenschuh.com

Business purpose: Retail and mail order of fashion
VAT ID number: CHE296758122 MWST
Company registration number: FN 446562 i
Company registration court: Landesgericht Innsbruck
Company domicile: 6490 Andermatt,
Furkagasse 6

Management:
Simon Frauenschuh

Member of the Austrian Federal Economic Chamber

ALTERNATIVE DISPUTE RESOLUTION
"Consumers have the option to submit complaints to the EU's online dispute resolution platform: https://webgate.ec.europa.eu/odr "

LEGAL INFORMATION REGARDING THE WEBSITE

All texts, images, and further information published here are subject to the copyright of the provider, unless third-party copyrights exist. In any case, reproduction, distribution, or public display is only permitted with the revocable and non-transferable consent of the provider.

The provider assumes no responsibility for any web content linked via cross-reference (link), as these are not their own contents. The linked pages were checked for illegal content; no such content was discernible at the time of linking. The operators of the linked pages are responsible for their content. The provider has no general monitoring and inspection obligation in this regard. However, if a legal infringement becomes known, the corresponding link will be removed immediately.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Frauenschuh Vertriebs Schweiz GmbH, Furkagasse 6, 6490 Andermatt, Switzerland, schweiz@frauenschuh.com, Phone: +43 5356 64261 230) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for checking the quality, characteristics and functioning of the goods.