Complaints & Repair Service
Quality is Frauenschuh's top priority. However, should a problem with one of our products arise, please do not hesitate to contact us.
We will do our utmost to repair your product and restore it to its original condition as best as possible. For initial contact, please feel free to use our contact form on the website, email us at schweiz@frauenschuh.com, or call us at +41 76 292 14 33.
Together, we will find the most sensible solution for a satisfactory and smooth handling of your repair.
For quick processing, meaningful photos of the product and a brief description of the desired repair are very helpful.
Since we work with local partners, there may be queries and slightly longer processing times in individual cases. We thank you for your understanding – and will handle your request with care.